Why Can’t I Use My Free Bet? Fix Free Bet Not Working

Free bets are a popular way to explore online betting without using your own money—but from time to time, things don’t work quite as expected. If a free bet isn’t showing up or can’t be used, it can understandably lead to confusion.

In this Bet442 blog, we’ll walk through some of the most common reasons why a free bet might not be working and offer clear, practical steps to help you sort it out. Read on to learn more.

What Are Free Bets & How Do They Work?

Free bets are promotional offers from online casinos or betting sites that allow you to place a bet without using your own money. You might receive one when signing up, making a deposit, or meeting certain conditions.

If you use a free bet and win, the winnings are usually paid out minus the original stake. So, for example, if you place a £10 free bet and it wins £20, you’d typically receive just the £20 in your account—the £10 free bet itself isn’t returned.

It’s always a good idea to check the terms and conditions that come with a free bet. These often include details like minimum odds, eligible games or sports, and any specific requirements—such as wagering conditions—you’ll need to meet. Taking a moment to read the fine print can help you use your free bet without any surprises.

Why Can’t I Use My Free Bet?

Free Bet Not Working

If your free bet isn’t working, it’s worth checking a few key things first. You’ll want to make sure you’ve met all the conditions tied to the offer—free bets are often limited to specific sports, casino games, or minimum odds.

If a free bet is eligible for casino games, such as slots, it is usually offered on popular slot titles like Starburst, Fluffy Favourites, or the Book of Dead slot. However, these are just examples and will depend on the casino or sport betting site you play at.

It’s also a good idea to check whether there are any wagering requirements that need to be completed before the free bet becomes active. And don’t forget about time limits—if the offer has expired, it likely won’t show up in your account anymore.

Taking a moment to go through the terms can usually help clear things up.

Free Bet Not Showing Up

If your free bet isn’t showing in your account, it might be because a required step hasn’t been completed. For example, you may need to place a qualifying bet, make a deposit, or enter a promo code before the offer becomes available.

If you’re sure you’ve done everything correctly, but the free bet still isn’t appearing, it’s a good idea to reach out to customer support for clarification or help.

Being aware of these common issues can save you some frustration and help you get back on track more easily.

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Free Bet Not Included In Payout: Why?

If you notice that your payout from a free bet is lower than expected, it’s usually because the original stake isn’t returned when you win. Only the winnings from your selection are paid out—the value of the free bet itself isn’t included.

For instance, if you use a £10 free bet at odds of 2/1, you’d receive £20 in winnings but not the original £10 stake.

It’s always worth checking the terms and conditions beforehand, as they’ll explain exactly how your winnings are handled and what counts as withdrawable funds. Knowing this in advance can help set more realistic expectations when using free bets.

Free Bet Rules Explained

If you’re using a free bet, keep in mind that online casinos and betting sites often have specific rules attached to these offers, which can vary. Common conditions include:

  • Minimum odds: Free bets may need to be placed on events with odds at or above a certain level.
  • Eligible games or sports: Some free bets are restricted to particular games or sports.
  • Wagering requirements: You might have to use any winnings in further bets or meet other conditions before withdrawing.
  • Expiry dates: Free bets usually have a limited time in which they can be used before they expire.

Checking these terms before you use a free bet helps avoid unexpected surprises and ensures you get the most from the offer.

Can You Withdraw Free Bet Winnings?

If you have winnings from free bets and want to withdraw them, it usually depends on the rules set by the casino or sportsbook. Most sites require you to meet certain conditions first, such as completing wagering requirements or reaching a minimum balance before cashing out.

There’s often a time limit to meet these conditions, so if they’re not fulfilled within that period, your winnings may no longer be available for withdrawal.

Checking the terms and conditions for each free bet offer will give you a clear understanding of what’s required before placing a bet or requesting a withdrawal.

With this information, you’ll be better prepared to manage any free bets and avoid common pitfalls.


*All values (Bet Levels, Maximum Wins, etc.) mentioned in relation to these games are subject to change at any time. Game features mentioned may not be available in some jurisdictions.

**The information provided in this blog is intended for educational purposes and should not be construed as betting advice or a guarantee of success. Always gamble responsibly.