Source of Funds Checks at Online Casinos Explained
If you sign up to play at an online casino in the UK, you may be asked to provide documents before depositing or withdrawing money. This is called a source of funds check and it’s a legal requirement.
Many new players are surprised by this step, though it’s standard practice at all UK-licensed sites. Source of funds checks are there to protect you as well as the casino.
Curious about why you’re being asked for this information, or not sure what happens next? Here’s all you need to know, including what documents are needed and how the process works.
Why Do Online Casinos Ask for Proof of Income?
UK-licensed casinos must check that money used for gambling comes from legal sources. This requirement comes from the UK Gambling Commission (UKGC), which has clear rules to stop financial crimes such as money laundering.
Document checks also play a part in supporting players to gamble safely. If a casino notices activity that might be out of your usual spending pattern, you may be asked for more information to confirm affordability.
Most checks happen when significant sums are deposited or withdrawn, as each casino sets its own limits for when to look closer at your finances. No matter what triggers the check, the process is built into running a safe and fair site.
What Counts as Acceptable Proof of Funds?
When asked to show where your money comes from, there’s a list of documents UK online casinos commonly accept:
- Bank Statements: Updated bank statements, usually from the past three to six months, showing your name, account details, and incoming payments.
- Payslips: Recent payslips (typically within three months) to confirm your regular income.
- Self-employed Earnings: Tax returns, such as an HMRC SA302, invoices, or business bank statements for those who work for themselves.
- Other Sources: Letters confirming inheritance, proof of the sale of property, pension statements, documentation of lottery wins, or similar large one-off payments.
Some less typical proof may include investment reports or documents showing property ownership. If you’re unsure which to send, it could be a good idea to check the casino’s help pages or contact support.
It could be helpful to make sure your documents are easy to read, up to date, and match what’s on your casino profile. Licensed casinos process your details securely as required by UK data protection laws.
Is It Normal for a Casino to Ask for Bank Statements?
Yes, it’s quite standard for UK online casinos to request bank statements, particularly if you’re depositing or withdrawing higher amounts than usual.
You will see some variation in exactly what casinos request, which can depend on their policies or how much money you’re moving. Sometimes existing players are asked for updated statements if their account activity changes.
If you ever want to know more about the process or what parts of your statement to send, customer support is available to help. Players should always remember to gamble responsibly and within their means- never wager more than you can afford to lose.
What Happens If I Don’t Provide Source of Funds Documents?
If you do not send requested documents, the casino must take action as part of its legal responsibility. Your account may be restricted, withdrawals paused, or the account temporarily frozen until checks are complete.
If documents remain outstanding for some time, or if you opt not to supply them at all, the casino may be required to close your account. Your money may also remain unavailable until verification is finalised.
Do All UK Casinos Require Proof of Income?
All UK-licensed online casinos must follow regulations about checking player finances, but not everyone will be asked for documents immediately. It often depends on the amount you deposit or withdraw, your account activity, or whether any issues prompt further review.
Online casinos may run checks at lower or higher withdrawal and deposit levels, and using payment methods outside the usual options can also trigger a request for documents. If you visit casinos in person, the approach is similar but less common than in online settings.
Every licence holder is required to carry out these checks when triggered by your account activity, as part of their responsibility under UK law.
How Long Do Source of Funds Checks Take?
Most casinos try to handle source of funds checks quickly, typically within 24 to 72 hours if you provide all the necessary documents. Some may take a little longer during busy times or if further details are needed.
Review times will differ depending on whether reviews are automated or done manually, as well as the quality of documents you submit.
If you aren’t sure how long the check will take, or want to know the casino’s exact process, their customer service team can advise. Remember, UK law requires all your details to be handled with care.
Can a Casino Refuse Withdrawals Without Proof of Funds?
UK-licensed casinos will pause or refuse withdrawals if they’re missing required proof of funds. This is part of following the withdrawal processes described earlier and is a legal obligation.
Withdrawal terms are set out by each casino, but all operators must complete the same checks if required by your activity. Once documents are accepted, transactions can proceed as normal. Support teams are there to help if you need more details specific to your account or want to know which documents are suitable.
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**The information provided in this blog is intended for educational purposes and should not be construed as betting advice or a guarantee of success. Always gamble responsibly.
*All values (Bet Levels, Maximum Wins etc.) mentioned in relation to these games are subject to change at any time. Game features mentioned may not be available in some jurisdictions.