Scratch cards are a familiar sight in UK shops and are also available online through licensed websites. Many are run by the National Lottery, which is regulated to help keep games fair and information clear.
If you have picked one up, you might wonder which prizes are still unclaimed. Knowing how to check prize availability, how odds are set and how payouts work can make the whole thing easier to understand.
This guide walks through how to find remaining prizes and what to look for, whether you buy in person or play online.
When prizes are shown as still remaining, it means not all of the game’s advertised prizes have been claimed yet. For example, if a game launched with three £100,000 prizes and one has been claimed, two top prizes are still available.
The National Lottery publishes updates for active scratch cards on its website, showing how many prizes were launched and how many remain unclaimed. Retailers can sell a game until the official end date or until stock is withdrawn. In practice, that means you might still see a card on sale even as the number of unclaimed prizes falls.
Online scratch cards are usually run by software that assigns prizes according to the rules set for each game. The details are normally shown in the game rules or help section.
If you do decide to try your hand at scratchcards, remember to do so responsibly and within your means; never wager more than you can afford to lose.
For National Lottery scratch cards sold in shops, the official website lists each active game with a summary of how many prizes were launched and how many are still unclaimed. It is a quick way to see the current picture for top and mid-tier prizes.
On the card itself, you will find the overall odds of winning and a prize table. Comparing that printed information with the online prize update can help you see which large prizes remain and how the game has progressed.
For online scratch cards, the rules and help pages explain how prizes are awarded and how the prize pool is managed. Updates for online games may not be in real time, so treat any figures as guidance rather than a live counter.
One point that often causes confusion is distribution. Remaining prizes are not spread evenly across all unsold tickets. Some may already be out with retailers, and some may be in unopened packs. So an update that shows unclaimed prizes does not tell you where those tickets are.
Payouts depend on how much you win and whether the scratch card was bought in a shop or online.
For in-store cards, smaller prizes can usually be paid by the retailer that sells National Lottery products. Many shops pay up to £100, while some pay up to £500. Higher amounts often require a claim by post or an appointment at a designated payout location, as set out on the National Lottery website. Very large wins are processed by appointment, with identity checks and paperwork to protect both the player and the process. There is also a claim deadline for each game, typically shown in the official information for that scratch card.
If you play online, winnings are usually credited to your account and can then be withdrawn in line with the site’s terms. Larger withdrawals may involve extra identity checks. Each operator explains the steps in its help or account sections so you know what to expect.
The overall odds you see on a scratch card are set when the game is launched. They are based on the number of printed tickets and the number of winning tickets across all prize tiers. Those odds do not get rewritten later, even if many prizes have already been claimed.
What can change is the composition of what remains. As tickets are sold and prizes are claimed, the pool of unclaimed prizes gets smaller. That does not alter the odds printed on the card, but it does mean that the mix of prizes left is different to what it was on day one.
Online scratch cards use random number generators and game-specific rules. The way probabilities work is explained in each game’s help section, which is the best place to check how outcomes are determined for that particular title.
If you want to be more informed before buying, it could help to know what to look for in the remaining prize data.
Updated prize lists show the headline count of unclaimed prizes, but a closer look gives a better picture of a game’s stage and structure. You can usually see how many top, mid-tier and smaller prizes were available at launch, and how many of each are still unclaimed.
A few practical pointers could make those figures more useful:
For online games, prize information and mechanics are explained in the rules and help sections. Some sites show how prizes are structured or paid, and whether outcomes are determined per ticket, per play or from a managed pool.
Yes. Shops can continue selling scratch cards while stock lasts, even if all top prizes have been claimed, until the National Lottery issues a stop date for that game. The official website is updated when top prizes are won, and a game may later be withdrawn from sale, but that does not always happen immediately.
Even when top prizes have gone, there can still be unclaimed amounts in the lower tiers. If that matters to you, the official prize update for the game is the best reference before deciding whether to buy.
Online scratch cards may remain available as long as prize tiers are still offered under the game’s rules. Availability and any withdrawal plans are usually shown in the operator’s game library or help pages.
**The information provided in this blog is intended for educational purposes and should not be construed as betting advice or a guarantee of success. Always gamble responsibly.
 *All values (Bet Levels, Maximum Wins etc.) mentioned in relation to these games are subject to change at any time. Game features mentioned may not be available in some jurisdictions.